At the best of times wrangling 170 unique venue brands would be a challenge – in this episode you’ll learn what it’s like to do it in 2020! As the dynamic General Manager of Sales and Marketing at Australian Venue Company, our featured guest, Kylie Moncur, generously shares the ins and outs of her experience of this year (so far).
Without sugar-coating the facts, the thing that shines through in this episode is that Kylie relishes her role and takes great pride in the business and its people – it’s the kind of positivity that is contagious!
You’ll hear about the two million dollar fund that the company set up to support over 4000 staff that had to be stood down at the start of the crisis. We discover the importance of each one of the 170 venue managers in the business. Kylie shares some current innovations in the company as well as where she believes we’re headed and what events might look like going forward. Hint, the day of the buffet is over.
We learn about the power of belief (and investment) in your people. We discover that it takes an understanding of client wants and needs, quick responses to changing conditions and a good dose of gut instinct to thrive.
Our co-host discussion centres on Kylie’s pride in what the Australian Venue Company has done and is doing for their staff and the rest unfolds from there for Steve, Paul and Chad. There are key takeaways here that apply to even the smallest of businesses.
In this episode’s segment of Keep Calm And, Steve brings in special guest Natascha Lavery – an executive coach and trainer to talk about a challenging topic, burnout. In Keep Calm And Prevent Burnout, Steve and Natascha chat about what it’s like to experience burnout. Natascha then brings her unique blend of business, neuro-psychology and education to share with us what it takes to recover.
Back to the Future of Events is co-produced and co-hosted by Steven Angel, Paul Boustani and Chad Davis. The podcast is also edited by Paul Boustani.
Our podcast artwork is by Rosa Morgan, and all of our music is by Adam Bozetto.